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FAQ

If we don't answer your question below, please contact us - we'd love to hear from you!

Why do you call yourselves a "mercantile"? 

A mercantile is a general store. We like this old fashioned word that seems to go along with spinning wheels and knitting needles. We try to have everything you might need for all and any fiber craft from thread to looms. 

Where's your mill?

Currently, we process all of our fiber by hand. We do have plans to have a mini-mill where we wash, pick, and card with machines, but for now we do it the old-er fashioned way.

 

When are you open?

We are open Sunday through Wednesday 11:00 - 4:00 and 

Thursday, Friday, and Saturday from 9:00 - 4:00. If you can't make it during regular business hours, send us an email and we'll see what we can do!

 

Given the inclement Vermont weather and the unforeseen circumstances that can arise with a small business, it's always best to call ahead to make sure there is someone here if you are traveling a distance to visit our shop. 

Do you carry yarn?

Yes! We have a wide variety of hand-spun, Vermont sourced and milled, and commercial yarns. See our yarn page here and our Facebook page here, which has photos of many of our yarns in stock. 

What else do you sell?

We have a wide variety of finished products, supplies, and equipment. Peruse through our tabs at the top of this page. We try to cover all fiber related crafts and arts. We also offer finished products (hats, mittens, dish towels, all sorts of things!) from over 70 local hand crafters.

Can you order something for me if I don't see it in your shop?

Yes! We are more than happy to find the right fiber-related item for you. 

What classes or workshops do you offer?

We offer workshops in needle-felting, wet-felting, nuno-felting, spinning, and weaving on a regular basis. We have also offered knitting, crocheting, punch needle, locker hooking, nal-binding, and book making and will more than likely rotate these through again. We will also be offering an all day dyeing class for the first time in the fall of 2020 as well as some drop-in darning sessions. Visit our workshop page for up-to-date offerings. 

I just bought my first fleece. Can you teach me how to wash it?

Yes! That is one of our favorite things to do. Check out our tutorial page here and if you have any questions, don't hesitate to contact us. Or, we will wash it for you for a fee.

Do you buy wool and other animal fiber?

Yes, we do. We have a full inventory of some breeds (Shetland, Jacob, Icelandic, Alpaca, Finn, Romney, East Friesian/Dorset/Tunis blend) but are interested in more wool such as Tunis, and Merino. Or, if you have other animal fiber such as angora rabbit, camel, etc., contact us!

I would love to sell the items I make through your shop? How do I become a consignor? 

Our first priority is to Vermont-crafted products that are not in direct competition with items already for sale in the shop. If you live in Vermont and have a unique product, please refer to our Consignor Information page and then contact us if it looks like you're a good match for us. 

Do you ever buy items outright from someone rather than sell them on consignment? 

Yes, at times we can do this, if the item, price, and timing are right. If you have items you think would be a good match for our shop but don't want to sell them on consignment, please make an appointment with us using the above contact information and we will discuss the options!

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